PATIENT PORTAL USER AGREEMENT
We are pleased to provide a Patient Portal in partnership with our electronic medical records provider for the exclusive use of established patients. The Patient Portal is designed to serve as a resource for patients to better manage their health. All users must be established by a previous office visit. We strive to keep all the information in your records correct and complete. By using the Patient Portal, the user agrees to provide factual and correct information.
The Patient Portal provides access to the following services:
- Request appointments
- View your medicalrecords
- Receive educational material
- Send messagesto clinicalstaff
The following limitations also apply:
- No internet-based triage and treatment requests. Diagnosis can only be made, and treatment rendered after the patient is evaluated by the Provider.
- No emergent communication or services. Any emergent conditionsshould be handled by calling the office directly, going to an urgent care clinic or emergency room or calling 911 should the emergency be life threatening
- It may take 72 hoursto receive a response to a message sent through the Patient Portal. If you do not receive a response within 72 hours you should contact the office at +1 214-833-3100.
This Patient Portal is provided as a courtesy to our patients. However, if abuse or negligent usage of the Patient Portal persists, we reserve the right, at our discretion, to terminate Patient Portal offering, suspend user access and modify services available through the Patient Portal. The data is HIPAA compliant with high level encryption that exceeds the HIPAA standards. While we believe that the IT infrastructure and data are safe and secure, it does not guarantee unforeseen adverse events cannot occur. Please read our HIPAA policy for information on how private health information is used in our office. Once you have signed the Patient Portal User Agreement and have provided our office with a legitimate email address that is secure, you will receive a welcome email guide you.
Patient Acknowledgement and Agreement:
I acknowledge that I have read and fully understand this consent form. I have been given the risks and benefits of the Patient Portal and agree that I understand the risks associated with online communications between my provider and myself, and consent to the conditions outlined herein. I acknowledge that using the Patient Portal is entirely voluntary and will not impact the quality of care I receive should I decide against using the Patient Portal. In addition, I agree to adhere to the policies set forth herein, as well as any other instructions or guidelines that my physicianmay impose for online communications. I have been given an opportunity to ask questions related to this agreement and all of my questions have been answered to my satisfaction.